Mid-Sized Company - Trying to Implement SDLC

Customer Profile
An outsourcing company that started developing solutions for small businesses continued to prosper. Through this growth, the company began developing applications for larger and more diversified clients. This expanding and diverse client base began placing additional expectations on the outsourcing company. What was once a question of "can you build us an application? " changed to "does your delivery methodology align with our delivery methodology? - can we synchronize the two methodologies". The outsourcing company was faced with a strategic decision. Should they continue with their existing business model (developing small applications for small clients) or should they strive to grow their business to a larger, more complex and lucrative client base.

 
Challenge
The immediate challenge was assess how they could incorporate an integrated IT methodology that was robust enough to align with even the most significant organizational delivery model while at the same time have enough flexibility to be scaled to meet a less rigid development environment. 

They recognized the cost (time and resources) to create their own IT methodology would be expensive and difficult to implement (sales and delivery). They required an IT methodology they could leverage immediately without incurring the time or cost to develop it - they wanted to adapt to a greater client base while mitigating the business risk. They needed something to assist them in getting to the next level, they needed to do something smarter.

Solution
QAIassist Integrated Methodology was the solution to all of their problems. Their immediate need—to have an IT  methodology that would integrated into the delivery models of clients -  was solved without having to develop the methodology themselves. Utilizing deliverables from three (Project Management, Software Development, Software Testing) lifecycles the QAIassist Integrated Methodology could be customized to integrate with all of their clients delivery models. This solution ensured clients could quantify how their applications would be developed and how the delivery process could be harmonized with their existing practices.

Tangible Benefits
Utilizing the QAIassist Integrated Methodology, the outsourcing company can readily align their delivery process with the clients - this ensures every client has access to a customized application and a customized approach in how it should be constructed and delivered.

Since introducing the QAIassist Integrate Methodology, the outsourcing company has been able to increase its delivery to larger sized clients - this has translated into an average annual increase in sales of 20% revenue (from 1.2 million to 1.5 million). Much of this increase can be attributed to the outsourcing company's ability to deliver a more robust solution to a broader client base.

Intangible Benefits
With the QAIassist Integrated Methodology at the heart of engaging with their clients, they have been able to evolve from a small outsourcing company building small applications for small clients into a mid-sized company with the ability to provide customized and affordable solutions to each of their clients.

ROI Analysis
The annual revenue increase has been 20%.

The cost to implement the QAIassist Integrated Methodology included several initial training sessions ($10, 000) a monthly support fee of $2000 and a licensing fee dependent on usage of the methodology with their clients. Average annual cost totaling $60, 000 (approx). ROI estimated at 50% (not all revenue increase as a result of the QAIassist Integrated Methodology solution).